Call Amazon UK on their freephone customer service telephone number 0800 496 1081 to contact a representative about a purchase made on the online Prime store or if you would like to return an item that has been delivered but is not as described.
Amazon is an American online marketplace that operates on an international basis and as of 2017, is the largest internet-based retailer across the globe by total sales. Amazon in fact began as an online bookstore but later diversified when selling a wider range of goods such as electronics, clothing and furniture. However Amazon is perhaps best known for its branded line of e-readers and tablets such as the Kindle and Fire devices. Furthermore customers also enjoy the Amazon Prime delivery service that offers free next day deliveries on goods purchased from the online store.
Amazon Customer Services – 0800 496 1081
Contact Amazon UK on their freephone customer services telephone number 0800 496 1081 to discuss any recent purchases you have made on the online retailer. The customer service advisor can also estimate a delivery time for any orders that haven’t been made with the next day Amazon Prime service. However you should also contact Amazon UK to discuss the returns policy if you have been sent a faulty item or one that doesn’t match its online description. If a refund has been approved then you will be reimbursed by the amount of your purchase if you chose not to arrange for a replacement item to be sent to your address. Callers can also request a redelivery if your item has been left outside your home address during a time when you were not inside to answer the door, and has since been weather-damaged or stolen.
You should also contact a representative from Amazon UK customer service for technical support when using either the website or an Amazon device. For instance callers should ask for assistance if they are having trouble logging into the website or if the site has crashed before they have completed their purchase. Callers should also request help if they are unable to reset their security details or password as an Amazon customer. Furthermore, callers can ask for assistance if there is an issue with your Amazon device such as the Echo or Fire tablet but will only be able to request replacements if the item is currently under warranty.
Kindle Enquiries – 0800 496 2449
Contact Amazon UK on their freephone Kindle enquiries telephone number 0800 496 2449 to discuss how to purchase a digital book from the online store. Callers can buy an e-book directly on their Kindle or even purchase a book on the Amazon store to be transferred to their device via the cloud. However you do not need an e-reader to read one of the digital books sold on the Amazon marketplace as customers with the Kindle app can do so on their mobile. Callers should also request a refund if they are unhappy with their order but will have a limited time to return a text after purchase.
Call Costs and Opening Hours
Both the Amazon customer service and Kindle helplines operate using a freephone 0800 contact number meaning that all calls will be completely free of charge from UK mobiles and landline telephones. If you would like to contact Amazon then you can do so during the call centre’s opening hours of 6am-12am, Monday to Sunday.
Important Amazon Contact Numbers
|Amazon Department||UK Contact Number||Opening Hours|
|Amazon Customer Services||0800 496 1081||6am-12am, Monday to Sunday|
|Kindle Enquiries||0800 496 2449||6am-12am, Monday to Sunday|
Online Help Centre
If you would like to contact Amazon for customer support outside of the call centre’s opening hours then you may wish to do over the Internet when submitting your enquiry in the Amazon Online Help Centre.