Early Learning Centre Contact Number: 0371 231 3513

Phone the national customer service helpline for the Early Learning Centre on their local rate contact number 0371 231 3513 if you would like to order a toy catalogue or discuss the store’s returns policy before claiming a refund.


Profile of the Store

The Early Learning Centre is a UK-based toy shop that develops a range of products designed to both entertain and educate young children. For instance, customers purchase a range of dolls’s houses, dressing up outfits along with art sets and actions figures at the ELC. Alternatively parents who would like to buy their child something directly educational can purchase items such as learning books and puzzle sets at the children’s toy store.

The ELC opened its first store in the 1970s but now has over 150 branches within the United Kingdom, each equipped with a play area where children can enjoy their toys before taking them home. Moreover, every Tuesday morning, the ELC hosts playtime sessions, where your children can join in on a range of competitions and activities.


National Customer Service Helpline – 0371 231 3513

Phone the Early Learning Centre on their national customer service helpline number 0371 231 3513 to contact a representative with any enquiries about an online toy order. For instance, callers should use this number to ask how to cancel an order or query why an order has been cancelled without their say. If you are required to update your payment method then you can also use the customer service helpline to ask for the appropriate assistance. Moreover, callers can ask an ELC representative to remove their email address or home address from the store’s mailing list.

Callers may even be interested in making an order over the phone and can list any items that they would like to buy from the ELC catalogue or online webpage before making the appropriate bank transaction. You can also use this number to request a new catalogue to be sent to your home address to make browsing for the perfect toy or puzzle set for your child all the easier. If you have ordered an item from the ELC store or used their ‘order in store, deliver to your door’ service then you can ask for tracking updates or an estimated delivery time on this number.

You should also get in touch with the national ELC customer service department to ask how to return a faulty item over the phone. You should ask whether you qualify for a full cash refund or whether you are to required to exchange your item in your nearest Early Learning Centre store. Furthermore, if you are disappointed with the quality of an item from the ELC range or even with the conduct of a member of in-store staff then you might want to register a formal complaint when speaking to a customer service representative.


Call Costs and Opening Hours

The national Early Learning Centre operates a local rate contact number that will not charge more than the standard per-minute rate for a geographical call, regardless of your location in the United Kingdom. However, you may even be able to get in touch with a customer service representative for free if you have any leftover inclusive free minutes that have been offered by your service provider as per the terms of your tariff deal. The ELC customer service line is open for calls during the opening hours of 9am-5.30pm Monday to Saturday with the helpline closed on Sundays.


Write to their ELC Customer Contact Centre

If you are unavailable during the above helpline’s opening hours then you may prefer to send a letter detailing your written complaint to the Early Learning Centre customer contact centre on the following postal address:

Customer Care,
Early Learning Centre,
c/o Mothercare,
Cherry Tree Road,
WD24 6SH,
United Kingdom.