eBay Contact Number: 0345 355 3229

You should call the UK eBay customer service contact number 0345 355 3229 for assistance managing your online account, to calculate the commission fees taken from a successful sale or for support installing their mobile phone app.

 

eBay Customer Services – 0345 355 3229

You can call the eBay customer service number 0345 355 3229 for over-the-phone support as both a buyer and seller on the online marketplace. For instance, you can use this number to register an official dispute if you have purchased an item that has not arrived or if you have sold any goods that have not been paid for by the auction winner. Alternatively, customers should get in touch on this line if they are having difficulties managing their online account. A customer service advisor can inform you how to update your security information or how to connect your account to PayPal. Furthermore, an eBay advisor will instruct you what to do if you have accidentally bid for an unwanted item or would like to cancel a winning bid without affecting your feedback score. You should also get in touch if you would like to register a complaint regarding a seller who has mis-sold you an item or has incorrectly listed their goods.

 

eBay Refunds – 0800 358 6551

Phone eBay on their freephone refund enquiries helpline number 0800 358 6551 if you have been sold a product that is damaged state or does not match its online description. Customers can enquire how to return an item to the seller before asking whether they will have to purchase postage and packaging to do so.

 

Cost of Calling the Company

The eBay customer service helpline uses a local rate contact number meaning that callers will be charged no more than the standard geographic rate from a UK landline or mobile phone. However, as the refunds enquiries helpline uses a freephone number, all calls to the department will be entirely free of charge.

 

Write to Customer Services

If the eBay customer service team has asked for photographic evidence to prove the damaged state of an item, or a bank statement to show that you have already paid your seller fees, then you may wish to post any photocopies to the address of their UK office:

eBay Customer Services,
P.O. Box 9473,
Dublin 15,
Ireland,
United Kingdom.