Contact the Scottish Fire and Rescue Service on their non-emergencies phone number 0141 646 4500 for general enquiries, to place a Freedom of Information (FOI) request, or to report a fire hydrant fault.
General Enquiries – 020 8555 1200
You can phone the Scottish Fire and Rescue Service on the following contact number 0141 646 4500 to ask for the address of your nearest station or to book a free home fire safety visit. For instance, callers will be entitled to free fire alarms for their home, and if already of possession of these devices, should ask how to perform an alarm test. By the same token, homeowners, landlords and business owners can use this number to ask how to protect a building against fire by installing a secure fire exit.
You can also call the Scottish Fire and Rescue Service phone number 0141 646 4500 for information about their recruitment process if you are interested in a career as a firefighter. Callers can use this number to discuss the required eligibility criteria, the length of the training programme and prospective salary. Moreover, you may wish to report a leaking fire hydrant, request environmental information regarding fire safety, or place a formal Freedom of Information request. Callers can also use the above helpline for both complaints and compliments, should you have any remarks to share following your experience with Scottish Fire and Rescue Service. Finally, it should be noted that you should only dial 999 in case of an emergency, as it is a criminal offence to use the number for any other reason.
Information about Call Costs and Opening Hours
The Scottish Fire and Rescue Service uses a local contact number, charging no more than the fixed per-minute rate of any UK geographic call made from a landline or mobile. However, the fire service will be free to contact if your landline deal provides free calls to local numbers or if your mobile tariff is bundled with inclusive minutes. The Scottish Fire and Rescue Service is available to take calls during the office hours of 8.45am-4.45pm Monday to Thursday, and from 8.45am-3.30pm on Fridays.
Fire Safety Numbers
|Fire Safety Contact||Phone Numbers|
|Scottish Fire and Rescue Service||0141 646 4500|
|Report Controlled Burning – Dundee||01382 835 804|
|Report Controlled Burning – Edinburgh||0131 228 1367|
|Report Controlled Burning – Johnstone||01505 331 661|
Write to the Scottish Fire and Rescue Service Headquarters
However, if you feedback that you do not wish to express over the phone, then you can make both compliments and complaints in writing, sending your correspondence to the Scottish Fire and Rescue Service offices as follows: Scottish Fire and Rescue Service Headquarters, Westburn Drive, Cambuslang, G72 7NA, United Kingdom.